Terms & Conditions

Section 1

Website Usage

Permitted Uses

The Elefloor website exists to provide information about our SPC flooring products, manufacturing capabilities, and business services. It is intended for business reference and inquiry purposes, including:

Viewing product specifications, certifications, and factory information
Submitting contact forms and requests for quotation (RFQ)
Accessing technical resources and company documentation

Prohibited Activities

You agree to use this website lawfully and to refrain from:

Attempting to interfere with the website's operation or security
Using automated tools to scrape, copy, or harvest content or data
Submitting false or misleading information through any form on the site
Using the website for any purpose that violates applicable laws or regulations

Section 2

Inquiries and Quotations

No Binding Obligation from Website Submissions

Submitting an inquiry or request for quotation through this website does not create a binding contract or purchase obligation between you and Elefloor. All quotes provided in response to your inquiries are estimates based on the information available at the time and are subject to change.

Factors That May Affect Quote Estimates

Product Specifications

Final product specifications and customization requirements

Order Quantities

Order quantities and SKU configurations

Raw Material Costs

Raw material costs and market conditions at the time of order confirmation

Shipping & Logistics

Shipping destination, packaging requirements, and logistics arrangements

When Binding Commercial Terms Are Established

Binding commercial terms — including pricing, payment schedules, delivery timelines, and product specifications — are established only through formal purchase agreements signed by both parties.

Website content, email correspondence, and verbal discussions do not constitute contractual commitments unless incorporated into a signed agreement.

Section 3

Product Information Accuracy

Product specifications, images, and descriptions displayed on this website are provided for reference purposes. While we make reasonable efforts to ensure accuracy, actual products may differ from website representations.

Manufacturing Tolerances

Dimensional and finish variations are inherent to SPC flooring production. Specifications shown online reflect nominal values and may not capture every production tolerance.

Display Variations

Color and texture appearance varies across different screens and devices. Digital representations of wood grain, stone look, and finish sheen may not precisely match physical samples.

Product Updates

Ongoing product improvements and formulation updates may result in differences between current website content and the products available at the time of your order.

Confirm Before You Order

Always confirm final specifications directly with our sales team before placing an order. Sample evaluation is strongly recommended before committing to production quantities — this ensures the color, texture, and finish meet your project requirements under real-world lighting and installation conditions.

This applies to all SPC flooring products including rigid core planks, tiles, and specialty formats. Our sales team can provide current production data sheets and arrange physical sample dispatch.

Section 4

Intellectual Property

All content on this website — including text, photographs, product images, technical drawings, brand logos, page designs, and proprietary data — is the property of Elefloor Co., Ltd. or its licensors and is protected by applicable intellectual property laws.

Prohibited Uses

Without prior written permission from Elefloor, you may not:

Reproduce or republish for commercial purposes — Distributing, republishing, or commercially exploiting any website content, including product images, technical data, or written copy, is not permitted.
Use Elefloor branding in your own marketing — Elefloor's brand name, logos, and product images may not be incorporated into your own marketing materials, catalogs, or promotional content without written authorization.
Create derivative works — Modifying, adapting, or building derivative works based on website content — including translated versions, reformatted data sheets, or rebranded product imagery — is prohibited.

Permitted Use

Limited use of website content for the purpose of evaluating Elefloor as a potential supplier is permitted. This includes:

Saving product specifications for internal procurement review
Sharing technical data internally within your organization for sourcing decisions
Referencing product details in internal project planning documents

Permitted use applies only when content is not redistributed publicly and is not used to misrepresent an affiliation with Elefloor. If you are unsure whether your intended use qualifies, contact our team before proceeding.

Section 5 of 9

Limitation of Liability

This website and its content are provided on an "as is" basis. Elefloor makes no warranties, express or implied, regarding the completeness, accuracy, reliability, or availability of the website or the information it contains.

Scope of Disclaimer

To the fullest extent permitted by applicable law, Elefloor shall not be liable for the following categories of loss or damage.

Any direct, indirect, incidental, or consequential damages arising from your use of or inability to use this website
Business decisions made based solely on information obtained from this website
Any loss of data, profit, or business opportunity related to website use
Interruptions, errors, or delays in website availability

Statutory Rights Reserved

Certain liabilities cannot be excluded or limited under applicable law.

Nothing in these terms excludes or limits liability that cannot be lawfully excluded or limited. Your statutory rights as a business entity remain fully intact and are not affected by the disclaimers set out in this section.

Section 6 of 9

Third-Party Links

This website may contain links to third-party websites or services. These links are provided for convenience and do not imply endorsement by Elefloor.

No Endorsement

Links to external sites are provided for convenience only. Their presence does not constitute or imply any endorsement, recommendation, or approval by Elefloor of those sites or their content.

No Control

Elefloor has no control over the content, privacy practices, or availability of external sites and accepts no responsibility for them. Third-party sites operate under their own terms and policies.

Your Responsibility

You access third-party links at your own risk. We recommend reviewing the terms and privacy policies of any external site before providing personal or business information.

Legal Jurisdiction

Governing Law and Dispute Resolution

Understanding which legal framework applies to your use of this website and how disputes are handled.

Applicable Law

These terms are governed by and construed in accordance with the laws of the People's Republic of China.

Jurisdiction

Any disputes arising from or related to the use of this website or these terms shall be submitted to the competent courts in Changzhou, Jiangsu Province, China.

International Business Disputes

For international business disputes related to purchase agreements or commercial transactions, a separate mechanism applies.

Contract Precedence

The dispute resolution mechanism specified in the applicable signed contract shall take precedence over this clause for all commercial transaction disputes.

Key Takeaway for B2B Buyers

Website usage disputes fall under Chinese law and Changzhou courts. However, if you have a signed purchase agreement with Elefloor, the dispute resolution terms in that contract govern any commercial disagreements — your contract terms take priority.

Policy Updates

Changes to These Terms

How Elefloor handles updates to these terms and what that means for your continued use of the website.

Right to Modify

Elefloor reserves the right to update or modify these terms at any time without prior notice.

Immediate Effect

Changes take effect immediately upon publication on this page. No waiting period or advance notification is required.

Implied Acceptance

Your continued use of the website after any modifications constitutes acceptance of the updated terms.

Our Recommendation

We recommend reviewing this page periodically to stay informed of any changes. Since updates take effect immediately upon publication, regular review ensures you are always aware of the current terms governing your use of the Elefloor website.

Get In Touch

Contact Information

If you have questions about these terms, reach out to us directly. Our team is available via email or WhatsApp.

Email

Send us your questions anytime

sales@eleflooring.com

Phone / WhatsApp

Speak with our team directly

+66 82 145 1999

Company

Registered legal entity

Elefloor Co., Ltd.

Production Hub

China

No. 57 Cuirong Road
Henglin Town, Changzhou City
Jiangsu Province, China

Production Hub

Thailand

466/8 Moo 2, Tumbon Tasit
Pluak Daeng District
Rayong 21140, Thailand

Last updated: April 30, 2026