Shipping & Delivery – SPC Flooring Logistics from China & Thailand

Origin & Routing

Dual-Origin Shipping: China and Thailand

We ship from two production hubs — Changzhou, China and Rayong, Thailand. Which facility handles your order depends on where your containers are headed and what origin gives you the best landed cost.

Changzhou, China

Ships via Shanghai Port

Our primary route for North America and Europe. Changzhou connects directly to Shanghai port, one of the world's highest-throughput container hubs.

Long Beach (North America)

14–18 days

Rotterdam / Hamburg (Europe)

25–30 days

Rayong, Thailand

Ships via Laem Chabang Port

Laem Chabang cuts transit to Southeast Asian, Oceanian, and Middle Eastern destinations by a week or more compared to routing through Shanghai. Your freight quote reflects the shorter distance.

Southeast Asia

Shorter by 7+ days

Oceania / Middle East

Optimized routing

The Real Value of Dual-Origin

If your market applies anti-dumping duties on Chinese-origin vinyl flooring, we produce the same product — same formulation, same calender process, same QC protocols — from our Thailand facility under a different country of origin. Your product is identical; your import duty situation changes entirely.

We set up the Rayong plant specifically because several of our North American and Australian buyers were losing margin to tariff exposure on China-origin SPC.

How We Confirm Your Routing

When you place an order, we confirm which facility ships it based on your destination, current production schedules, and any origin-of-goods requirements you specify. You don't need to manage the routing — just tell us where it's going and whether origin matters for your customs clearance.

Lead Times & Scheduling

Production Lead Time and Order Scheduling

Standard production lead time is 20–30 days from order confirmation, depending on order size and whether your SKUs require custom décor films or packaging. For orders using our existing collections with standard packaging, we typically hit the shorter end of that range.

3–5 days

Order Confirmation to Production Start

Material preparation and line scheduling.

10–15 days

Production Run

Standard container-volume order. One 20' container holds roughly 1,200–1,400 sqm of SPC flooring depending on thickness and packing configuration.

3–5 days

QC and Packing

100% visual inspection, AQL sampling, and final packing.

2–3 days

Booking and Loading

From production completion to container departure.

Total Standard Lead Time

20–30 days from order confirmation

Standard collections: shorter end of range

Reorders on existing SKUs: 15–20 days

Full OEM Orders

Custom décor, EIR texture, private-label cartons

Full OEM orders with custom décor selection, EIR texture matching, and private-label cartons add time for pre-production sampling and approval. Factor this into your project timeline when specifying custom SKUs.

Production Capacity

8 calender lines, 12M sqm annual capacity

We run 8 calender lines across both facilities with 12 million sqm of annual capacity, so your order doesn't sit in a queue waiting for line time. If you're running a time-sensitive project and need to lock in a delivery window, we can confirm production slot availability before you place the order.

The Question Buyers Actually Ask

The question buyers actually care about isn't "what's your lead time" — it's "can you hit my delivery date." Those are different questions, and we answer the second one. Tell us your required delivery window and we'll confirm whether we can meet it before you commit to the order.

Logistics Configuration

Container Loading and Packing Configuration

SPC flooring is heavy — a 20' container of 4mm SPC weighs around 18–20 metric tons, and you're working within the container's weight limit before you fill the volume. We optimize packing configuration to maximize your square meters per container, which directly affects your freight cost per square meter.

Standard Packing Specs

Carton Pack Count

Planks packed in cartons, typically 8–12 planks per carton depending on plank dimensions.

Palletizing Options

Cartons palletized or floor-loaded based on your warehouse receiving setup.

Pallet Dimensions

Configured to your racking system — standard 1200×800mm Euro pallets or 1200×1000mm depending on destination.

Transit Protection

Stretch wrap and corner protectors on every pallet; moisture barrier film for shipments to humid-climate destinations.

Destination-Ready Carton Labeling

North America

Retail-ready cartons with UPC barcodes and English-language care instructions. Cartons go from our container directly to your warehouse shelves or your customer's job site — no repackaging required.

Europe

CE-marked cartons with multilingual inserts. Carton graphics, dimensions, and labeling adjusted per your specs on OEM orders.

Why Carton Stacking Strength Matters

A detail that matters more than people expect: carton stacking strength. SPC cartons are heavy, and if the corrugated board spec is too light, the bottom cartons in a pallet stack crush during transit. We use minimum 5-ply corrugated with edge-crush test ratings matched to the pallet stack height. It adds a small cost per carton, but it eliminates the damaged-goods claims that eat into your margin on arrival.

Trade Terms

Freight, Incoterms, and Cost Structure

We ship under standard international trade terms. Most of our buyers work on FOB or CIF basis. Choose the structure that fits your logistics setup and cash flow cycle.

FOB

Shanghai or Laem Chabang

We handle everything through container loading at the port. You arrange ocean freight and import clearance. This gives you control over your freight forwarder and shipping line selection.

Best for

Buyers with established freight relationships who want full control over shipping costs.

CIF

Your Destination Port

We arrange ocean freight to your named port. You handle import clearance and inland delivery. Useful if you prefer a single landed-cost quote from us.

Best for

Buyers who want a single all-in cost figure for budgeting and margin calculation.

EXW

Ex-Works (Factory)

Available if you want to arrange pickup directly from our factory. Less common, but some buyers with established China/Thailand logistics prefer it.

Best for

Buyers with in-country logistics partners who manage their own China or Thailand freight operations.

Export Documentation — Included With Every Shipment

We provide full export documentation with every shipment. You don't need to chase paperwork after the container lands.

Commercial invoice

Packing list

Bill of lading

Certificate of origin (China or Thailand, depending on production facility)

Test reports and compliance certificates required by your customs authority

FloorScore, CE, SGS, and REACH documentation — ships with the goods

Payment Terms

Standard Terms

30% Deposit

On order confirmation

70% Balance

Against copy of bill of lading

Letter of Credit

For buyers who need Letter of Credit terms, we work with L/C at sight through major international banks.

Long-Term Account Flexibility

We're flexible on payment structure for long-term accounts. Talk to us about what works for your cash flow cycle — we can work with you on terms that fit your business model.

Destination-Aware Packaging

Packaging for Destination-Specific Conditions

We've shipped to 30+ countries, and we've learned that packaging isn't one-size-fits-all. Climate, port handling practices, and warehouse conditions at the destination all affect how your product arrives.

Humid Climates

Middle East · Southeast Asia · Tropical Regions

Extra moisture barrier wrapping on every pallet, plus desiccant packs inside cartons. SPC core is waterproof, but the décor film edges and carton integrity can suffer in prolonged high-humidity storage.

Why we added this: A buyer in Dubai reported edge swelling on cartons stored in a non-climate-controlled warehouse. This is now standard practice for all Gulf shipments.

Cold Climates

Northern Europe · Canada

SPC becomes slightly more rigid in cold temperatures, which can affect click-lock engagement during installation. We include handling notes in the carton inserts recommending 48-hour acclimatization at room temperature before installation.

Practical benefit: This reduces your after-sales calls from installers who try to click cold planks and blame the product.

High-Handling-Risk Routes

Transshipment Ports · Multi-Modal Transport

Reinforced pallet wrapping and additional corner protection. Containers that transit through busy transshipment hubs like Singapore or Colombo get handled more aggressively.

Our approach: We pack accordingly — reinforced wrapping and corner protection are applied as standard for multi-modal and transshipment routes.

Custom Packaging Requirements

Your account manager confirms the packaging specification during order processing based on your destination. If you have specific packaging requirements — retailer-mandated carton sizes, particular labeling standards, or sustainability-related packaging specs — we accommodate those in the OEM packing brief.

Live Shipment Updates

Order Tracking and Shipment Visibility

Once your container is loaded and the vessel departs, we send you the bill of lading, booking confirmation, and vessel tracking details. You can track your shipment through the shipping line's online portal using the container number and B/L reference we provide.

Proactive Milestone Updates

We send proactive updates at every key milestone — you're never left waiting to find out where your order stands.

Production Completion & QC Sign-Off

Confirmation that your order has passed quality control and is cleared for loading.

Container Loading Confirmation with Photos

Visual confirmation of your goods loaded and secured in the container before departure.

Vessel Departure with ETD and ETA

Departure confirmation with estimated time of departure and estimated time of arrival at your destination port.

Transit Delays or Schedule Changes

Any updates from the shipping line affecting your vessel schedule are passed to you promptly — no surprises at the port.

Working with Your Freight Forwarder

FOB / EXW Orders

If you use a freight forwarder, we coordinate directly with them on documentation handoff and booking details. Your forwarder gets the B/L, packing list, and commercial invoice in the format they need.

CIF Shipments

For CIF shipments, we manage the freight booking and keep you updated on vessel status through to arrival at your destination port. You receive the same milestone updates without needing to manage a separate forwarder relationship.

What You Receive at Departure

Bill of lading
Booking confirmation
Vessel tracking details (container number + B/L reference)
Direct access to shipping line's online tracking portal

Order Minimums & Samples

Minimum Order Quantities and Sample Shipments

Clear minimums for production orders, flexible mixed-SKU containers, and a no-friction sample program so you can qualify the product before committing volume.

Production Orders

Standard and custom OEM minimums

Standard Collections

Minimum 1,000 sqm per SKU for standard collection orders. Applies across all décor and format options within the standard range.

Custom OEM Orders

MOQ may be higher depending on décor film and packaging requirements. We confirm the exact minimum during the quoting process — no surprises after you've committed.

Sample Orders

Full-size planks, not swatch cards

Express Dispatch Within 7 Days

Sample sets ship via international express — DHL, FedEx, or UPS — within 7 days of request. Qualified buyer inquiries ship at our cost.

Full-Size Planks Included

Sample shipments include full-size planks so you can test click-lock engagement, surface finish, and core rigidity — not just a swatch card. We'd rather spend the courier fee upfront than go back and forth over photos and spec sheets. You need to hold the product.

Mixed-SKU Containers

You can combine multiple SKUs in a single container to test a range of décors in your market without committing full-container volume to each pattern. We palletize by SKU within the container for easy warehouse sorting on your end.

Multiple décors per container

Palletized by SKU

Easy warehouse sorting

Shipping Proposal

Get Your Shipping Quote

Every order has different logistics — destination port, origin preference, Incoterms, packaging specs, and timeline. Send us your order details and destination, and we'll come back with a complete shipping proposal.

Production schedule

Packing plan

Freight estimate

Documentation checklist

If you already have a freight forwarder you prefer, share their details and we'll coordinate directly. If you need us to arrange freight, we'll quote CIF to your port.

Email Us

Send order details and destination

sales@eleflooring.com

Phone / WhatsApp

Direct line to our logistics team

+66 82 145 1999

We Arrange Freight Too

No freight forwarder on your end? We'll quote CIF to your destination port and handle the logistics coordination from our side.

Request a Shipping Proposal

Last updated: April 30, 2026